When it comes to smart phones and the modern library the greatest potential (I think) lies in the creation of specific apps to help patrons with their various needs. The Ottawa Public library (OPL) employs just such an app that allows users to access the catalogue, manage their account and read ebooks all on their wireless device. The obvious advantage is that patron need not be tied-down to a library workstation or their own PC in order to conduct their research.
The downside of this kind of service is that it does typically require a micro-transaction. When people think of libraries they generally have the expectation that service will be free, while the same cannot be said for the wireless app market. The implementation of a library app like this almost demands that the library has a wi-fi system to provide on-site users with wireless internet access. It would be a contradiction to reach out to wireless users with an app useful everywhere but the actual library.
Great post! you make some very valid points about the cost to the user and the need to have accessible wireless.
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